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''How' you communicate affects 'what' you communicate

Donald DePalma describes the Internet as similar to “discovering the Eighth Continent,” because it – “…confounds legislators and cultural purists worldwide who do not know what to make of the Web-based globalization phenomenon that threatens to make their geographic, political, economic, and cultural boundaries almost meaningless.”[i] Of course, th...

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Responding to organizational decline from the inside

One issue that has remained constant over the years is that of dealing with organizational decline from the inside. Growing frustration with the lack of accountability and poor performance by leaders has led to a significant loss of talent for organizations, often bringing into question the organization’s goals and method of achieving the desired results – not only by the consume...

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The risk of collaboration

In 2006, Dr. André Martin for the Center for Creative Leadership (CCL), analyzed global trends in order to paint a picture of the challenges and needs facing organizations as they seek to develop leaders to guide them through the complexity and uncertainty of the future.[i] His research sample was 800 leaders aged 29-70. The organizations they led ranged in size from 11 employees to 1...

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Ancient wisdom affirms the importance of character to leadership

All of us, at some point, have been frustrated at the ineptitude of some leaders, especially when their actions reveal an attitude of ‘what’s in it for me?’, or when self-preservation is clearly the goal no matter how it affects others. A discussion on character, or values, may not be as riveting as the latest sales techniques, marketing strategies, or innovative product id...

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If you want to lead, you've got to read

Recently, I was in a meeting with a CEO who expressed concern that he no longer had time to read. “I’ve read more books on leadership than most, and they all say the same thing.” However, I discovered that the reason he had no time to read, was that it simply wasn’t a priority. While it’s impossible to remember everything you read, there are nearly always insigh...

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How serving others can be the foundation of our success

I have observed that for many people it is easy for their focus to shift from serving a need (outward orientation) to serving themselves (inward orientation), often causing a significant issue with the sustainability of their business. ‘Service’ is different depending on the organizational context. For most businesses, ‘service’ has more to do with making profit from ...

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When leadership means something different

Culture significantly influences how the following statements are made, and how people respond to them. “We should take the initiative” “We should wait until we are asked for help” “This could turn out to be a great political manoeuvre” “Let’s not do anything, as it might be seen as a sign of weakness” “We should take con...

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Influence & power: the best story wins

Professor of International Relations at the Kennedy School of Government at Harvard University, Joseph Nye looks at two primary types of change in relation to political and economic power.[1] The first, he describes as Power Transition. Literally, how it transfers from one state to another state (e.g. from west to east). The second change he calls Power Diffusion. Simply, how power is moving...

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Learn the art of asking strategic questions, not convenient ones

You won’t agree with everything that Levitt and Dubner present in Freakonomics (2009), but it will make you wonder if you are asking the right questions. [1] Levitt and Dubner appeal to the person in the street who doesn’t have time to read all of the research available on an area of interest or something significant that appears in a headline. They consider themselves ‘rog...

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Right Ladder. Right Wall

You may have heard about the person who spent their entire career climbing the corporate ladder only to discover their ladder was up against the wrong wall. Though simple, this illustration highlights a profound question many of us wrestle with. What ultimately motivates us? Obviously career progression will, to some extent, motivate us. But so does making money and achieving success i...

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